We design every lamp with care, ensuring aesthetic precision and lasting quality. However, if something isn’t quite right, we’re here to make it right.

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Eligibility for Returns

• You may request a return within 7 days of receiving your product.

• The item must be unused, undamaged, and in its original packaging.

 

Items Not Eligible for Return

• Used or damaged products.

• Custom-built or limited-edition items.

• Products without original packaging.

 

How to Request a Return

1. Email us at contact@haydn.in with your order number and reason for return.

2. Attach supporting images if it's a damage or defect case.

3. Our team will verify and arrange pickup or request you to ship the item.

 

Refund Process

• Once the returned item is inspected, refunds will be processed within 5–7 business days.

• Refunds will be issued to the original payment method.

• Shipping costs (if applicable) are non-refundable unless due to defect or error on our end.

 

Exchange Policy

You may request an Exchange of the product within 48 hours of the Delivery

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Eligibility for Exchange​

• Transit damage or manufacturing defects must be reported within 48 hours of delivery, with clear photos.

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Items Not Eligible for Exchange

• Used or damaged products.

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How to Request an Exchange

1. Email us at contact@haydn.in with your order number and reason for exchange.

2. Attach supporting images if it's a damage or defect case.

3. Our team will verify and arrange pickup.