Privacy Policy

Effective Date: 18-04-2025

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At Haydn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

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1. Information We Collect

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When you visit or make a purchase from our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Payment Information: Handled securely by our payment partners (Razorpay and PayPal); we do not store your card details on our servers.

• Account Information: Username, password, and purchase history when you create an account.

• Technical Data: IP address, browser type, device information, pages visited, and usage patterns through cookies or analytics tools.

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2. How We Use Your Information

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We use the information collected for purposes such as:

• Processing and fulfilling your orders

• Providing customer service and responding to inquiries

• Sending order updates, shipping notifications, and promotional emails (with your consent)

• Improving website functionality and user experience

• Ensuring security and preventing fraud

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3. Sharing Your Information

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We do not sell or rent your personal information to third parties. We may share your data only with:

• Shipping partners to fulfill your order

• Payment gateways (Razorpay, PayPal) to process payments securely

• Service providers who assist us in operating our website and marketing (under confidentiality agreements)

• Authorities if required by law

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4. Data Security

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We implement industry-standard measures to protect your personal data from unauthorized access, loss, or misuse. Our site is secured using HTTPS, and all payments are processed through encrypted and secure third-party gateways.

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5. Cookies

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Our website uses cookies to improve your browsing experience, remember preferences, and track performance. You can choose to disable cookies through your browser settings, although it may affect website functionality.

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6. Your Rights

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You have the right to:

• Access or correct your personal information

• Delete your account or request deletion of your data (subject to legal obligations)

• Opt-out of promotional emails by clicking the "unsubscribe" link at the bottom of any email

To exercise these rights, email us at contact@haydn.in.

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7. Children’s Privacy

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We do not knowingly collect information from children under the age of 13. If we become aware that such data has been collected, we will delete it promptly.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after updates means you accept the revised policy.

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9. Contact Us

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If you have any questions about this Privacy Policy, please contact us at:
Email: contact@haydn.in